Terms of Service
Last updated: October 27, 2026
1. Introduction
Welcome to Aparto ("we", "us", "our"). By accessing or using our platform at aparto.io, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Service Description
Aparto is a SaaS platform operated by Bojan Maric (sole proprietor) that provides professional website creation tools for vacation rental owners and property managers. Our services include color themes, multilingual content support, photo galleries, availability calendars, and guest inquiry management tools.
3. What We Are and What We Are Not
Aparto is a tool for your own website and for running your guest business: inquiries, offers, booking confirmations, messages and the guest guidebook are handled through Aparto on behalf of the property owner. The accommodation contract is between the guest and the owner; Aparto is neither an intermediary nor a party to it. Aparto does not charge guests and does not receive payments between guest and owner (deposit and balance are paid to the owner as instructed by the owner), does not guarantee availability and is not responsible for the stay itself. Inquiry, offer and booking data is kept while the account is active (section 8). Only the property owner pays Aparto — a yearly subscription. Guests never pay Aparto: inquiries, offers and confirmations run through Aparto, and the stay is paid to you, as you instruct. Aparto does not sell bookings, does not charge guests and takes no commission.
4. Account Registration
To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must be at least 18 years old to create an account. Please confirm your email address: an account whose email is not confirmed by day 44 after the website is published is deleted together with its website; we send you reminders before that.
5. Subscription and Payment
After the free trial, Aparto is used with a yearly subscription. The founding price is €79 per year for the first 200 paid websites and stays the same for them at every renewal; after that the price is €100 per year. The current price is always published on the Pricing page. You pay the subscription by bank transfer against a pro forma invoice that you receive in your dashboard and by email; we issue the invoice after the payment is received. Payment is possible once your email address is confirmed. No credit card is required.
6. Free Trial
The free trial lasts 14 days from publishing your website and includes the whole website and all features, without limitations. No credit card is required and nothing is charged until you pay the pro forma invoice.
7. User Content
You retain ownership of all content you upload to Aparto (photos, descriptions, pricing, etc.). By uploading content, you grant us a non-exclusive license to display and process that content solely for the purpose of providing our services. You are solely responsible for the accuracy and legality of your content.
8. Data Retention
Your data (including reservation history, guest inquiries, and analytics) remains stored on our platform for as long as your account is active. Unlike some booking platforms, we do not delete your historical data annually. If the subscription is not paid, your website stays online for 30 more days after the trial and then becomes temporarily unavailable; your data is kept for another 12 months and a payment restores the website. You can ask us to delete your data at any time.
9. Availability Calendar Disclaimer
The availability calendar displayed on tenant websites is informational only. We do not guarantee the accuracy of availability data. Guests should always confirm availability directly with the property owner through the inquiry form.
10. Limitation of Liability
Aparto is not responsible for: inaccuracies in property listings or availability calendars, disputes between guests and property owners, payment issues between guests and owners (as we do not process these payments), any losses arising from the use of iCal sync features, or any indirect, incidental, or consequential damages arising from use of our platform.
11. Prohibited Uses
You may not use Aparto to: list fraudulent or non-existent properties, collect personal data of guests for purposes unrelated to property rental, engage in spam or unsolicited communications, violate any applicable laws or regulations, or resell or redistribute our services without written permission.
12. Termination
We reserve the right to suspend or terminate your account if you violate these terms. You may cancel your subscription at any time. Your website then stays active until the end of the paid period; after that the same applies as for an unpaid subscription (section 8).
13. Changes to Terms
We may update these terms from time to time. We will notify registered users of significant changes via email, and you accept the new terms the next time you sign in to your dashboard.
14. Governing Law
These terms are governed by and construed in accordance with the laws of Bosnia and Herzegovina. Any disputes shall be resolved through good-faith negotiation first, and if necessary, through the competent courts.
15. Processing of Guest Data on Your Behalf
For the data of guests who send inquiries, receive offers, book and exchange messages through your website, you, the property owner, are the data controller and Aparto is the processor; this section is the data processing agreement between you and Aparto. Aparto processes this data only to provide the service (receiving and sending inquiries, offers, confirmations and messages and showing them in your dashboard), only on your instructions given through your use of the service, and never for its own purposes; it does not sell it or use it for advertising. The data is kept as described in section 8 and is deleted when you delete it or ask for your account to be deleted. People with access to the data are bound by confidentiality, and Aparto applies appropriate technical and organisational security measures (encrypted connections, access control). Sub-processors: hosting providers, our email delivery provider, Cloudflare (protection and delivery of the website) and Google Maps (the map on your website); we inform you of changes to sub-processors by updating these terms. Aparto helps you respond to guests' requests (access, correction, deletion) and informs you without undue delay of any personal data breach affecting your guests. Your website shows guests a privacy policy with your details (a template you can replace with your own text); you are responsible for the lawfulness of the processing and for any data you ask guests for yourself.
16. Contact
For questions about these terms, contact us at: [email protected]